


If you are using an Android device, the method you use to bring up a list of processes that you can close will vary based on the device and software you are using. If you try the swipe method, try also closing the game itself this way along with your other background processes before attempting to play. You can close all background apps by rebooting the device or by pressing (typically) the home button on the device twice and swiping frames of open programs off-screen. Any background processes will continue to use device memory and resources. If you continue to experience crashes after updating your OS and game software, check to close any background processes on your device.Likewise, we would advise you not to use any third party apps which show App store downloads for a different device than the one you are using.

If you download the game from any other location, there is a high chance that you will be downloading a version of the game that is not intended for your device, and will not work correctly.
